R&S Tires ("R&S Tires," "we," "us") operates this website to sell tires at retail and wholesale. This policy explains what information we collect when you use the site and how we handle it. We keep it simple because our data practices are simple.
Information we collect
We only collect what you choose to give us through our forms:
- Quote requests — your name, email, phone number, optional company, and any notes about your vehicle or tires you list.
- Contact form — your name, email, phone, and message.
- Wholesale / dealer applications — business and contact details you enter so we can review the account.
- Newsletter — your email address, if you sign up.
The tires you add to a quote list are stored in your own browser (local storage) so your list survives a page refresh. That list stays on your device until you submit a quote or clear it — we don't see it until you send the request.
How we use it
- To respond to your quote, question, or wholesale application.
- To prepare and confirm pricing for tires you're interested in.
- To reach you about the request you submitted, by phone, text, or email.
Calls and text messages
If you give us a phone number, you agree that R&S Tires may call or text you about your request — for example, to confirm a quote, availability, or pickup. Message and data rates may apply, and message frequency varies. Consent to texts is not a condition of any purchase. You can opt out of texts at any time by replying STOP, or ask us to stop calling by telling any staff member or emailing us.
Payments
We do not take payments through this website. There is no online checkout, and we never collect card or bank details on the site. Payment is arranged directly with our team — over the phone, or at pickup.
Sharing
We do not sell your information, and we don't share it with advertisers. We use it only to serve your request. We may share information if the law requires it, or with service providers (such as our email delivery provider) strictly to operate the site.
Cookies and tracking
The public site does not run third-party advertising or cross-site tracking. We use a single sign-in cookie only for staff who log into the admin area. Your quote list uses browser storage, not a cookie sent to us.
Data security and retention
Submissions are stored on our own servers, and our forms are rate-limited to deter abuse. No method of transmission is perfectly secure, but we limit access to your information to the people who need it to help you. We keep inquiry records only as long as needed to serve you and for reasonable business and legal purposes.
Your choices
You can ask us what information we hold about you, correct it, or ask us to delete it. Contact us using the details below and we'll take care of it.
Changes
If we update this policy, we'll change the effective date above. Material changes will be posted on this page.
Contact us
R&S Tires
400 W Gertrude St, Richmond, CA
Phone: 510-374-6359
Email: sales@randstiresales.com